[2:49 pm, 02/09/2026] +91 75000 18350: Terms & Conditions
Last Updated: September 2, 2026
DIKZON website dikzon.com par aapka welcome hai. Website ko access ya use karne se aap in Terms & Conditions ko accept karte hain. Agar aap in terms se agree nahi karte, to please website ka use na karein.
- About DIKZON
DIKZON ek online shopping platform hai jahan customers different categories ke products browse aur purchase kar sakte hain.
- Product Information
Hum products ki images, descriptions, prices aur other information ko accurate rakhne ka reasonable effort karte hain. However, screen/device settings ki wajah se product colour ya appearance actual product se thoda different ho sakta hai.
Product availability aur information bina prior notice change ki ja sakti hai.
- Pricing
Products ke pri…
[2:50 pm, 02/09/2026] +91 75000 18350: Return & Refund Policy
Last Updated: September 2, 2026
DIKZON customer satisfaction ko important maanta hai. Return ya refund request submit karne se pehle neeche diye gaye terms ko carefully read karein.
- Return Eligibility
Product return tabhi accept kiya jayega jab customer product ki unboxing ke time continuous/uninterrupted video recording banaye aur zaroorat padne par DIKZON ko provide kare.
Unboxing video mein ideally:
- Package ki condition clearly visible honi chahiye.
- Shipping label/order details visible hone chahiye.
- Package ko open karne ka complete process clearly record hona chahiye.
- Product aur received items clearly visible hone chahiye.
- Agar product damaged, defective, wrong ya missing item ke saath receive hua hai, to video mein issue clearly visible hona chahiye.
- Why Unboxing Video Is Required
Unboxing video customer aur DIKZON dono ke protection ke liye required hai. Isse damaged, wrong, missing ya incomplete product-related claims ko verify karne mein help milti hai.
- Return Request
Agar aapko damaged, defective, wrong ya incomplete product receive hota hai, to product receive karne ke baad jitni jaldi possible ho, DIKZON customer support se contact karein aur required unboxing video share karein.
Email: 7500018tasleem@gmail.com
Phone: 7500018350
Return request review aur verification ke baad approve ya reject ki ja sakti hai.
- Products That May Not Be Eligible
Products jo customer ki handling ki wajah se damaged ho gaye hain, used/altered hain, ya jinke liye required unboxing evidence available nahi hai, unki return request reject ki ja sakti hai, subject to applicable law.
Kuch products hygiene, safety, customization ya other applicable restrictions ki wajah se return ke liye eligible nahi ho sakte.
- Refund Process
Approved return/refund ke case mein refund process verification aur applicable return process complete hone ke baad initiate kiya jayega.
DIKZON ka target hai ki approved refund ko maximum 5 working days ke andar process kiya jaye. Bank/payment gateway processing ke karan actual amount customer ke account mein reflect hone mein additional time lag sakta hai.
- Wrong or Damaged Product
Agar aapko wrong, damaged, defective ya incomplete product receive hota hai, to issue ki clear details aur unboxing video ke saath humse contact karein. Verification ke baad appropriate resolution provide kiya ja sakta hai.
- Return Shipping
Return shipping ki responsibility product issue aur return approval ke circumstances par depend karegi. Customer ko return instructions DIKZON ki customer support team se confirm karni chahiye.
- Important
Unboxing video ke bina return claim ko verify karna difficult ho sakta hai aur return request reject ki ja sakti hai, subject to applicable consumer laws and rights.
DIKZON applicable Indian laws ke under customers ke mandatory rights ko restrict karne ka intention nahi rakhta.
- Contact
Return & Refund related assistance ke liye:
Email: 7500018tasleem@gmail.com
Phone: 7500018350
Website: dikzon.com